Because our products are personalized, we do not offer refunds. Each item is created specifically for the customer according to their specifications, making resale not possible.
Therefore, we ask that you carefully review all details and customizations before placing your order. If you have any questions or need assistance, do not hesitate to contact us before finalizing your purchase.
If you receive a defective or incorrect product, please contact our customer service team within the first 7 business days of receiving the product. We will be happy to help you solve any problem.
We appreciate your understanding and support of our personalized work.